Terms and Conditions of Use

Amaris Hardware Solutions

Last Updated: October 26, 2023

1. Agreement to Terms

Welcome to Amaris Hardware Solutions ("Company," "we," "us," or "our"). These Terms and Conditions govern your use of our website located at amaris-hardware.com (the "Site") and our mobile application (the "App"), collectively referred to as the "Services."

By accessing or using our Services, you ("User," "you," or "your") agree to be bound by these Terms. If you disagree with any part of these Terms, you must immediately discontinue your use of our Services.

2. Intellectual Property Rights

2.1 Our Content

Unless otherwise indicated, the Services and all content, including but not limited to:

  • Product designs, specifications, and diagrams

  • Technical documentation and installation guides

  • Brand logos, trademarks, and service marks

  • Website layout, graphics, and interface designs

  • Software code and proprietary algorithms

are the exclusive property of Amaris Hardware Solutions and are protected by copyright, trademark, and other intellectual property laws.

2.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use the Services for personal or internal business purposes

  • Download product specifications for legitimate purchasing decisions

  • Share product information via social media sharing tools we provide

2.3 Restrictions

You may NOT:

  • Reverse engineer, decompile, or disassemble any software or technical solutions

  • Copy, modify, or create derivative works of our content

  • Use our trademarks or branding without express written permission

  • Scrape, crawl, or use automated systems to extract data from our Services

3. Hardware Products and Technical Specifications

3.1 Product Information Accuracy

While we strive for accuracy in:

  • Product dimensions, weights, and material specifications

  • Technical performance data and load ratings

  • Compatibility information and installation requirements

  • Pricing and availability information

We cannot guarantee that all information is 100% accurate or error-free. Specifications are subject to change without notice.

3.2 Technical Consultation

The information on our Services:

  • Is for general informational purposes only

  • Does not constitute professional engineering advice

  • Should not replace consultation with licensed professionals

  • May not account for local building codes or regulations

Important: You are responsible for ensuring that any product purchased meets your specific technical requirements and complies with all applicable local regulations.

4. User Accounts and Security

4.1 Account Creation

To access certain features (wholesale pricing, order history, etc.), you must create an account by providing:

  • Accurate and complete personal information

  • Valid contact details

  • Secure login credentials

4.2 Account Responsibilities

You agree to:

  • Maintain the confidentiality of your account credentials

  • Notify us immediately of any unauthorized access

  • Be responsible for all activities under your account

  • Provide current, complete, and accurate purchase information

4.3 Account Termination

We reserve the right to:

  • Suspend or terminate accounts violating these Terms

  • Remove or edit content at our sole discretion

  • Refuse service to anyone for any reason at any time

5. Purchases and Payment Terms

5.1 Order Acceptance

All orders are subject to:

  • Product availability

  • Verification of payment information

  • Our acceptance of the order

  • No order is binding until we issue an order confirmation

5.2 Pricing and Taxes

  • Prices are in USD unless otherwise specified

  • Prices exclude applicable sales tax, VAT, or other taxes

  • Shipping and handling charges are calculated at checkout

  • We reserve the right to correct pricing errors

5.3 Payment Methods

We accept:

  • Major credit/debit cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank transfers (for wholesale accounts)

  • Purchase orders (for approved commercial accounts)

5.4 Commercial/Wholesale Accounts

Commercial customers may apply for wholesale pricing by:

  • Providing valid business documentation

  • Meeting minimum order requirements

  • Agreeing to separate commercial terms

6. Shipping and Delivery

6.1 Shipping Estimates

We provide estimated delivery times based on:

  • Product availability

  • Shipping destination

  • Carrier schedules

  • These are estimates only, not guarantees

6.2 Risk of Loss

Title and risk of loss pass to you upon:

  • Delivery to the carrier for standard shipments

  • Pickup from our warehouse for will-call orders

6.3 International Shipping

International orders:

  • May be subject to import duties and taxes

  • Are the responsibility of the recipient

  • May have shipping restrictions on certain products

7. Returns and Warranties

7.1 Return Policy

Returns are governed by our Return Policy, which includes:

  • 30-day return period for most items

  • Requirements for original packaging and condition

  • Restocking fees for certain items (typically 15%)

  • Special conditions for custom or special-order items

7.2 Manufacturer Warranties

Most products include:

  • Manufacturer warranties against defects

  • Warranty periods varying by product type

  • Requirements for proper installation and use

  • Contact our support for warranty claims

7.3 Our Limited Warranty

Amaris Hardware Solutions warrants that:

  • Products will be free from material defects

  • We will process warranty claims in good faith

  • Our liability is limited to the remedies in Section 9

8. Prohibited Uses

You may not use our Services to:

  1. Violate any laws or regulations

  2. Infringe upon intellectual property rights

  3. Harass, abuse, or harm others

  4. Transmit viruses or malicious code

  5. Attempt unauthorized access to our systems

  6. Use for any illegal construction or safety violations

  7. Resell products in violation of distribution agreements

9. Limitation of Liability

9.1 General Limitation

To the maximum extent permitted by law, Amaris Hardware Solutions shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, revenue, or data

  • Damages exceeding the purchase price of the product

  • Any damages resulting from improper installation or use

9.2 Product Liability

Our total liability for any claim shall not exceed:

  • The purchase price paid for the specific product

  • Or $500, whichever is less

9.3 Exceptions

This limitation does not apply to:

  • Personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded by law

10. Indemnification

You agree to defend, indemnify, and hold harmless Amaris Hardware Solutions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with:

  • Your access to or use of the Services

  • Your violation of these Terms

  • Your violation of any third-party right

  • Any injury or damage resulting from improper product use

11. Dispute Resolution

11.1 Informal Resolution

We encourage you to contact us first to resolve any disputes:
Email: legal@amaris-hardware.com
Mail: Legal Department, Amaris Hardware Solutions, [Your Address]

11.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

11.3 Class Action Waiver

You waive any right to participate in class actions or class arbitrations.

11.4 Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

12. Force Majeure

We shall not be liable for any failure to perform due to:

  • Acts of God or natural disasters

  • War, terrorism, or civil unrest

  • Labor disputes or shortages

  • Supply chain disruptions

  • Government regulations or actions

  • Any other circumstances beyond our reasonable control

13. Changes to Terms

We may modify these Terms at any time:

  • Changes will be effective upon posting

  • Material changes will be notified via email or site notice

  • Continued use constitutes acceptance of changes

  • Check the "Last Updated" date for current version

14. Contact Information

For questions about these Terms, contact:

Amaris Hardware Solutions
[Your Physical Address]
[Your Phone Number]
[Your Email Address]
Website: www.amarishardware.com

Business Hours:
Monday-Friday: 8:00 AM - 6:00 PM EST
Saturday: 9:00 AM - 2:00 PM EST
Sunday: Closed

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Acknowledgment: BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Implementation Checklist:

  1. Replace Placeholders:

    • [Your Address]

    • [Your Phone Number]

    • [Your Email Address]

    • [Your State] in Governing Law section

  2. Create Linked Policies:

    • Privacy Policy (required)

    • Return & Refund Policy (referenced in Section 7)

    • Shipping Policy (optional but recommended)

    • Wholesale Terms (if applicable)

  3. Display Requirements:

    • Link in website footer on every page

    • Checkbox acceptance during checkout

    • Accessible from account creation page

    • Include in order confirmation emails

  4. Legal Compliance:

    • Review with attorney for state-specific requirements

    • Consider industry-specific regulations

    • Update for international sales if applicable

    • Ensure alignment with payment processor terms

This comprehensive Terms and Conditions document is designed specifically for a hardware solutions business, addressing unique considerations like technical specifications, product liability, and professional use cases while maintaining legal compliance and user clarity.